Set up with personal assistance
Using screen sharing or an agreed on-site visit, we prepare your workspace. The owner and one employee each create a repair, find it again and change its status. The goal is for your team to continue independently.
Assisted Ougama Phone Shop setup
Your first repair, together.
We help set up your shop, review your migration needs and practice the first repair order with your team.
Free setup assistance for the first five confirmed pilot businesses.
A pilot place and appointment require personal confirmation. We plan about 45 minutes together; the actual time is agreed with you. Assistance includes one setup session and two short follow-ups. The software subscription and larger data migrations are agreed separately.
How assisted setup works
- 1Request & appointment confirmation
- 2Shared setup session
- 3Follow-up after 2 days
- 4Follow-up after 7 days
Upload files for data migration
Upload up to 50 files of any format at once in the app and describe the data you want transferred. Your request appears as Pending. An Ougama administrator reviews the files and transfers the agreed data manually.
Getting started, data migration and export share one page. Each request can contain up to 50 files, with a limit of 20 MB per file and 100 MB in total. Uploading alone does not change your shop data. You can follow the request status in the app. Data migration does not grant marketing consent.
Three tasks in your workspace
Create your first customer, record your first repair, then find it and change its status. Each task links to the relevant action, and progress reflects saved records. Add further company and invoice details when you need them.
Support through the first week
At the confirmed start, we plan follow-ups after two and seven days. We discuss obstacles, work still happening outside Ougama and open questions. Your feedback helps improve workflows and help alongside forms.
Take your data with you
Owners, administrators and operations managers can export all saved customers, devices and repair orders as JSON or three CSV files. Sold inventory is included; document files themselves are not included.