Possibilities for your digitalization
From your workflow to the right software.
Organize information, simplify repetitive work and clarify handoffs between departments. Together, we identify the tools and automation that make sense for your company. Existing capabilities offer initial examples.
- 01Make processes and responsibilities clear
- 02Organize the information people need for their work
- 03Use, adapt or develop capabilities around your needs
Contact details, notes and previous activity give your team context for the next conversation. Ougama provides customer management suited to each workspace, from service history in Phone Shop to customer and partner records in Business.
Documents & company identityCreate quotes and invoices with your company details, check the preview, then download a PDF or send it by email. Currently available in the Phone Shop workspace, these document capabilities show how Ougama supports your customer communication.
Company workspaceBring your company’s work into suitable workspaces with role-based access. Guided company setup in Phone Shop offers a concrete starting point, from your company profile to the first steps in daily operations.
Capture SKU, category, quantity, unit, stock location, unit cost and reorder threshold. The overview highlights low and unavailable items.
Order managementRecord the client name, total value and dates on each order, then track progress from draft and confirmed through processing and fulfillment.
Delivery trackingPlan and track deliveries with partner, destination, ETA and status—planned, in transit, delivered or delayed.
Partners & clientsKeep suppliers, carriers and resellers with contacts and active orders alongside client details, value and open orders.
View employees, departments, roles, managers, start dates and employment status in one shared overview.
Absence managementEmployees submit vacation, sickness, personal, parental or other absence. Authorized managers approve or decline in a controlled flow.
Time trackingEmployees capture the start and end of work plus breaks. Authorized HR roles can review daily records.
RecruitingManage positions, employment types, candidates, ratings and controlled progression through recruiting stages.
Goals & reviewsManage personal, team and company goals with progress and risk status alongside structured review cycles.
Payroll operationsOugama tracks the operational status of existing payroll runs—draft, review, approved and paid. Calculation and statutory filing remain with specialist systems.
HR documentsUpload HR files, list them by role, download through short-lived signed links and delete them with the appropriate permission.
HR reportsAuthorized roles receive a consolidated view of headcount, change, absence, recruiting, time to hire and people cost summaries.
Personal setup for the first five confirmed pilots, customer import with preview, guided tasks, follow-ups and data export.
Repair ordersCapture the device, issue, priority, estimate, deposit, technician and promised date in one order with controlled status changes.
Workshop workflowMove from received through parts and repair to quality check, ready for pickup and picked up.
Device inventoryManage serialized devices with masked identifiers, condition, battery status, acquisition cost, market value, asking price, location and sales status.
Device pricingOugama records acquisition cost, market value and asking price on the device. An external live-pricing source is not included by default and can be connected separately for production when required.
Repair customersKeep contact details, consent, preferred channel, owned devices, visit history, customer value, tags and notes together.
Repair dashboardSee open and due repairs, inventory value and the latest customer profiles in one compact view.
Start with Ougama